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Fully Managed IT Services (MSP)

 

 

 

 

BFA as your complete outsourced Managed Services Provider (MSP) 

"Managed services is the practice of outsourcing on a proactive basis management responsibilities and functions and a strategic method for improving operations and cutting expenses." As your fully outsourced Managed Service Provider (MSP), BFA focuses not only on monitoring & managing your current IT infrastructure, but also on implementing new technologies to improve efficiencies. Our core services center around Apple® and Apple®-related technologies and infrastructure with particular expertise in the leading provider of Apple® device management: Jamf, Inc.

 

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So what exactly is covered under an IT MSP support agreement? Everything!

 
• Networking:  Routers, switches, firewalls, wireless access points
• End-user devices:  Mac's, Windows PC's, iPhones, iPads
• Back-end servers:  Windows or Macintosh servers
• Phone Systems:  VoiP phone systems and telecom management
• Cloud-based Systems:  Office 365, Google Apps, Dropbox, Box, etc...
• Monitoring Software:  Software tools for monitoring both end-user and networking equipment
• Device Management Software:  Best-of-breed solutions by platform
• Security:  Managed network security services with advanced detection against targeted attacks
• Help Desk Services:  Phone and email ticketing to provide real-time needed support 

"Mobile Device Management" or MDM is an umbrella term for technologies that allow an

 

We'll take care of all of your IT needs so that you can stay focused on your business

Best of Breed

There is no shortage of device management solutions, many of which claim to support every available computer and mobile platform and OS. But this can raise concerns about the provider's focus, application development resources, support resources, adoption time of vendors' new capabilities & ability to execute just to name a few. 

Bottom line: How "expert" can any multi-vendor solution be on any given vendor's products?  

BFA Technologies, Inc. strongly believes in a "Best of Breed" philosophy. We are closely partnered with the only device management company who is 100% focused solely on Apple:  Jamf Inc.

 

Download Jamf's Best-of-Breed Enterprise Mac Management White Paper

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BFA + JAMF

BFA Technologies, Inc. is closely partnered with the only device management company who is dedicated to "helping organizations succeed with Apple":  Jamf, Inc. BFA is both a Jamf Inc. authorized reseller as well as an authorized Jamf Inc. integrator partner. As an integrator partner, BFA has (2) Sr. Consultants who travel the U.S. providing Jamf's clients with on-site training on Jamf Pro through a Jamf Inc. offering called a JumpStart.

Jamf , Inc. provides two products:  Jamf Pro and Jamf Now  

 Jamf Pro, formerly known as "The Casper Suite", is the original, fully featured device management solution from Jamf Inc.  This powerful device management tool is intended for large business, enterprise and school systems.

 Jamf Now is a more recent product offering targeted at small to medium businesses.  Jamf Now was built with the following design criteria in mind:  Easy-to-use interface to allow for non-IT administration at a more affordable and non-contract price.

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What is a "Jumpstart"?

Completed BFA Jamf JumpStarts

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Jamf inc. enjoys a very high customer satisfaction rate.  This is achieved in part by a required, on-site or remote Jamf "JumpStart" personal training and implementation engagement with every initial purchase of Jamf Pro. JumpStarts are delivered by highly trained Jamf "integrators".  BFA has (2) Sr. Consultants certified as Jamf JumpStart integrators...making BFA the only certified Jamf integrator in metro Atlanta and one of only a few Jamf  integrators in Florida.  In only (3) years, BFA has assisted nearly (300) Jamf clients across the U.S. representing over (700) days of largely on-site training.

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Device Management: Best Fit

BFA Technologies, Inc. is a partnered authorized reseller of solutions with an industry-leading device management company:  

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Even with an industry-leading device management solution partner like Jamf, BFA has also assisted clients with other device management solutions.  Some examples of clients we've helped include a 'grandfathered' platform from a previous partner, one purchased from a telecom, and others that were - at the time - free.  These served to widen BFA's breadth of experience and increase our overall skill sets in the device management arena.

OTHER MDM SOLUTIONS WE’VE IMPLEMENTED

(profile manager) (Meraki systems manager) (mobile iron) (MaaS 360) (VMware Airwatch)

Make BFA Your Device Management Provider